Top 5 Reasons Why Emotional Intelligence is Important in the Workplace
According to the Oxford Dictionary, emotional intelligence (EI) is, “the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.” Whether in your personal or work life, emotional intelligence is crucial to keeping a healthy relationship with others, and with yourself.
So what are some of the ways EI can benefit you in the workplace? Here are the top 5:
- Help you stay calm in times of stress
We all know that emotional regulation is critical in maintaining a professional work presence. To control your own emotions can be crucial to getting a project or task done without having a mental breakdown. The best way to remain calm is to practice breathing and mindfulness exercises, exercise regularly, and get plenty of rest. For a list of mindfulness activities you can try, visit: Mindfulness Exercises
- Resolving conflicts
Typically, employers will have a mediator or policy that is meant to deescalate conflict. When that deems as ineffective, it is important to improve your social skills, specifically your communication skills to reduce the tension. Speaking with the person(s) directly, face-to-face, and understanding non-verbal communication.
- Having a better take on constructive criticism
Workplaces all over the world thrive on effective feedback! What so many people call “feedback” or “areas of growth” we know is more or less constructive criticism. To be able to take constructive criticism effectively, listening intently, understanding how to correct the behavior or action, and paying attention to how you react vs. respond in the moment are nsteps to consider. A reaction may come from an emotion in the moment whereas a response will occur after the recognition of that emotion. All constructive criticism plays an important value in workplace, but you must keep in mind that it is not a reflection of you as a person.
- Making Better Decisions
They say haste makes waste, and a lot of times when having to act, time can be of the essence in the workplace. Whether your decision has a time constraint or not, it is possible to act in a manner where you can make a decision that has meaning and purpose behind it. With that being said, it is just as important to admit when you made a mistake or speak on a disfavored decision. Explaining the reasoning behind your actions will provide clarity in the workplace.
- Keeping you motivated
In staying motivated, there are a few things to keep in mind. A positive attitude can go a long way. It may even rub off on your coworkers! Remembering what you love about your job and why you do it, whether it is number crunching or working directly with people will ignite a spark of excitement. Finally, if you can, avoid work drama at all costs. If unavoidable, using empathic listening and validating someone’s feelings will help defuse a tense situation.
Emotional Intelligence is essential to a successful and rewarding career. According to Talent Smart, not only are “90% of top performers are also high in emotional intelligence,” “people with a high degree of emotional intelligence make more money—an average of $29,000 more per year than people with a low degree of emotional intelligence.” Since EI can be developed, the possibilities are endless in how you can grow professionally and interpersonally.
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