All posts by Jeff Cavanagh
Veterans Appointment Request (VAR) App Now Available
The Veterans Health Administration’s Office of Connected Care has begun a phased release of the Veteran Appointment Request (VAR) app at select locations. The web-based app makes it possible for Veterans enrolled in VA health care to:
We have been collaborating with the Office of Connected Care on preparation activities and VAR is now available to Veterans enrolled with the Bay Pines VA Healthcare System effective April 17, 2017. VA is continuing to expand VAR’s functionality and make it available for additional clinics. Your feedback is valuable and can assist VA with advancing the VAR app. Please share your experiences on the VA App Store VAR page, under the Feedback to VA tab. If you need assistance with the VAR app, please contact the VA Mobile Solutions Help Desk at 1-877-470-5947, weekdays from 7 a.m. to 7 p.m., CT. There are several VAR resources available to Veterans on the VAR App Store internet page at: https://mobile.va.gov/app/veteran-appointment-request. These resources include:
We appreciate your efforts to serve Veterans by sharing information about VAR with America’s heroes, their loved ones, and others with a vested interest in VA health care operations. Sincerely, Jason W. Dangel Public Affairs Officer (00PA), U.S. Army Veteran Bay Pines VA Healthcare System (516) 10000 Bay Pines Blvd., Bay Pines, FL 33744 (O) (727) 398-6661, Ext. 15031 | (M) (727) 798-1531 | (F) (727) 398-9442 www.baypines.va.gov | www.facebook.com/vabaypines | www.twitter.com/vabaypines
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BAY PINES VA HEALTHCARE SYSTEM QUALITY | ACCESS | CUSTOMER EXPERIENCE EMPLOYEE ENGAGEMENT | OPERATIONAL EFFICIENCY 10000 Bay Pines Blvd. | Bay Pines, FL 33744 | PH: 888-820-0230 | Fax: 727-398-9442
The Bay Pines VAHCS is one of the nation’s leading VA healthcare systems, employing more than 4,000 medical professionals and support staff dedicated to providing high quality care to Veterans residing in southwest Florida. The organization operates nine facilities to include the medical center located in Bay Pines and clinics located throughout a 10-county area in southwest Florida. To learn more about the facilities and services offered by the Bay Pines VAHCS, please visit www.BayPines.va.gov or “like” us on Facebook at www.facebook.com/VABayPines, or follow us on Twitter at www.twitter.com/VABayPines. For any questions about the content of this message, please contact the Bay Pines VAHCS Office of Public Affairs at 727-398-9531 or email vhabaypublicaffairs@va.gov. |
VA explores new Veteran-centric treatments
Today, the Department of Veterans Affairs (VA) announced the launch of the Center for Compassionate Innovation (CCI), which will explore emerging therapies that may enhance Veterans’ physical and mental well-being.
In addition, VA is accepting proposals to fulfill CCI’s mission of finding innovative approaches to health care, which may support those Veterans who are unsuccessful with conventional treatment. Proposals may be submitted through https://www.va.gov/healthpartnerships/ and will be evaluated through a rigorous algorithm that critically assesses the safety and efficacy of the innovation.
“VA is unique in our approach to health care,” said Veterans Affairs Secretary David J. Shulkin. “We are committed to offering Veterans cutting-edge and innovative care. That means carefully exploring every avenue that will promote well-being.”
CCI explores innovations in the health-care industry as well as innovative practices currently being piloted on a small scale within the Veterans Health Administration (VHA). CCI is primarily interested in innovations that address post-traumatic stress disorder, traumatic brain injury, chronic pain and suicidality. However, CCI will explore any safe and ethical innovation intended to improve Veterans’ health and well-being.
CCI is not an implementation office intended to conduct research, clinical treatment or establish a vendor relationship. CCI is strategically positioned to spotlight cutting-edge therapies and treatment modalities emerging in private industry. CCI is an example of VA’s quest to continue as a leader in providing innovative and effective treatments for Veterans.
VA Makes Wait Times Transparent for Veterans
The Department of Veterans Affairs (VA) is taking unprecedented steps to increase transparency. Today, VA launched a new Access and Quality Tool that provides Veterans with an easy-to-use, easy-to-understand way of accessing patient wait time and quality of care data. This tool not only provides Veterans with more information about VA services, it increases accountability and ensures VA is held to a higher standard.
“Veterans must have access to information that is clear and understandable to make informed decisions about their health care,” said Secretary of Veterans Affairs Dr. David J. Shulkin. “No other health-care system in the country releases this type of information on wait times. This allows Veterans to see how VA is performing.”
The tool allows Veterans to access the average times patients are waiting to be seen in their local area; how Veterans describe their experiences scheduling primary- and specialty-care appointments at specific VA facilities; timeliness of appointments for care needed right away; and the quality of health care delivered at VA medical centers compared with local private-sector hospitals. The Access and Quality Tool is the most transparent and easy to understand wait time and quality data website in the health-care industry.
“This tool is another example of VA leading the way,” said Acting Under Secretary for Health Dr. Poonam Alaigh. “No one in the private sector publishes data this way. This tool will instill a spirit of competition and encourage our medical facilities to proactively address access and quality issues while empowering Veterans to make choices according to what works best for them and their families.”
VA will continue to make improvements to this tool based on the feedback it receives from Veterans.
The Access and Quality Tool can be found here.
Watch this video to learn how the tool can be used.
U.S. Army Veteran overcomes life of adversity, lands dream job a VA social worker
U.S. Army Combat Veteran and Bay Pines VA Social Worker Ilya Berler’s unique path to employment with VA started more than 17 years ago when he left Eastern Europe with his father and immigrated to the United States.
Bay Pines VAHCS Office of Public Affairs Tuesday, April 11, 2017
For those who work with and know Ilya Berler, they all agree he is not what some would call a “typical social worker.” Standing nearly six feet tall with partially styled brown hair and youthful appearance, the soft-spoken U.S. Army Veteran projects a stoic, easygoing and driven personality all in one.
As a full-time social worker with the Bay Pines VA for the last four years, he uses his personality and life experiences to help Veterans enrolled for VA health care services.
On most days, Ilya is out of the office and on the road assisting homeless Veterans with permanent housing or visiting young, disabled Veterans and their caregivers to ensure their health care services are coordinated appropriately. There is no place he would rather be.
“When I was hired by the VA, I was ecstatic,” he said. “I knew it was the right place for me to work and help others like the VA helped me. The job also validated everything I had done to get to that point in my life – the challenges, adversity, injuries – it was a dream come true.”
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Ilya’s journey that would ultimately lead to a professional career as a social worker and job with VA started 17 years ago in a small town in Eastern Europe when he was 12-years-old.
“My dad told me to pack my bags,” he said. “There was no warning, and I didn’t ask questions. I just did what I was told.”
Ilya’s father had made a decision on behalf of the family to enter refugee status and begin the immigration process to the United States from Eastern Europe – a move he hoped would provide a better future for his son.
“I just remember the process being extremely long and complicated,” Ilya said reflecting on his childhood. “It was something that I just did, and there was very little time to ask questions. We just packed our bags and started the process.”
The “process” would take more than two years to complete as Ilya, and his father completed a series of interviews, screenings, more interviews and a lot of waiting. Finally, in 1992, Ilya and his father settled in St. Paul, Minn.
To support the small family of two, his father took on various jobs like security and maintenance. They also received assistance from community agencies and families.
For young Ilya, the prospect of starting a new life in the U.S. was scary and exciting at the same time. He did not know what to expect. Language and cultural differences were the most challenging.
“Imagine moving to a new place where everything is strange, no one can understand you, and you can’t understand them,” he said. “Learning a new language and adapting to a new way of life is not something you can learn in a day – calling that a challenge is an understatement.”
Over the next few years, Ilya adapted and became proficient in the English language through school. Then, in 1997, Ilya and his father became U.S. citizens. After years of struggle and adversity, they could now officially call the U.S. their home.
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About a year after becoming a citizen and shortly after his 20th birthday in 1998, Ilya joined the U.S. Army Reserves as a logistics specialist – a commitment that took him away from home one weekend a month, and sometimes up to two weeks for more extensive training exercises.
“At that time in my life, I had it in my mind that I wanted to serve in the military,” he explained. “Military service runs in my family. It was my turn to serve…so I did.”
Over the next three years, he honorably completed his time as a reservist and entered Inactive Ready Reserve (IRR) status – a designation given to soldiers still under contract who no longer have an obligation to participate in training actively but can be called back to reserve or active duty.
Then, in 2004, certified mail arrived at his doorstep. It was from the U.S. Army. He quickly realized he was reading mobilization orders and would soon be deploying to combat in support of Operation Iraqi Freedom.
“I was pretty excited,” he said. “I was considering going active around that time anyway. The orders simplified things.”
Soon, Ilya was on a plane to Fort Jackson, S.C., then Fort Dix, N.J., and finally Kuwait where he was assigned to a convoy security team responsible for protecting large military supply convoys in and out of Iraq.
For the next ten months, Ilya and other members of his unit completed missions. Then, about eight weeks before they were scheduled to return home, he was thrown from his position on a gunner’s turret after his Humvee driver responded to an enemy threat.
Berler sustained serve injuries due to the fall and was medically evacuated first to Germany, and then Walter Reed Army Medical Center. He completed his recovery in Fort Bragg, N.C. before returning home to St. Paul in 2006. It took nearly five months for him to recover from his injuries.
Ilya Berler pictured in 2006 while deployed with the U.S. Army in support of Operation Iraqi Freedom
At home, he continued to struggle with lasting effects of his wounds both physically and emotionally. His most significant struggles were dealing with symptoms associated with Post Traumatic Stress Disorder (PTSD) and traumatic brain injury (TBI) diagnoses.
“I had a lot of problems concentrating…with cognition and memory,” Berler said. “I had anxiety and tended to isolate myself from others, even close family members. That was about the same time I reached out to the VA for help.”
Berler enrolled for VA health care services at the Minneapolis VA Healthcare System and also decided to go college using the Post 9/11 GI Bill. His goal was to become a social worker.
Over the next five years, Berler committed himself to his studies but not without personal struggles.
“To get through everything, I had to dedicate myself only to school,” he explained. “At times, because of my TBI, I doubted myself. I knew the only way that I could eventually get my degree was to put everything I had into studying.”
And so he did. After obtaining his bachelor’s degree from Metropolitan State University 2009, he went on to earn his master’s degree in social work from the University of Minnesota in 2011.
“When I graduated, I finally felt like I had a real future. It was such a huge personal achievement for me,” he said. “I worked so hard for so long and finally could take a step back and be proud of myself.”
Shortly after graduation, he landed a job with a non-profit social service organization in Jacksonville, Fla. One year after that, he applied for and was hired by the Bay Pines VAHCS to support the organization’s Homeless Veterans Program.
“I get inspiration from my work with Veterans. When I share my story, I think it gives a lot of them hope. I can feel the synergy,” said Berler. “Being here, doing this job is where I am supposed to be.”
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Ilya is one of about 200 social workers employed with the Bay Pines VAHCS who provide a valuable service to Veterans and families across southwest Florida. They are found in virtually all program areas and settings within the healthcare system and are available to assist with a wide variety of patient care and treatment concerns.
The overall goal of social work is to help Veterans function at the highest level in the community, promoting their health and well-being, strengthening family relationships and restoring individuals. Social Work Service is responsible for helping patients and families cope with the crisis or illness by ensuring continuity of care through the admission, evaluation, treatment and follow-up process.
Each social worker employed by the Bay Pines VAHCS has a master’s degree in social work. All are expected to have a license as a clinical social worker. Also, many have earned membership in the Academy of Certified Social Workers (ACSW) administered by the National Association of Social Workers.
To learn more about the Bay Pines VAHCS Social Work Service visit www.baypines.va.gov/services/Social_Work_Services.asp, or ask to speak with your assigned Patient Aligned Care Team (PACT) social worker.
Attention all Veteran Students! Check out this information from SPC Financial Assistance Services:
Smart loan choices today = financial freedom tomorrow
Financial Assistance Services is proud to host on campus events to promote financial literacy for SPC students.
Students can earn up to four chances to win a $500 scholarship!
It’s MY FUTURE! events:
Bring your Learning Plan. Find out your potential starting salary and how your student loan payment can fit into your budget.
4/11, 12-2pm, St. Petersburg/Gibbs campus, TE Atrium
4/19, 11:30am-2pm, Tarpon Springs campus, Career & Transfer Hub-NU 460
4/24, 12:30-1:30pm, SPC Midtown, Community Room MTJC 141
4/25, 4-6pm, Allstate Center, Library
4/26, 12:15-2:15pm, Seminole campus, UP 232
4/27, 8:30-9:30am, Health Education Center, Room 194
4/27, 12:30-2pm, SPC Downtown, 2nd floor, Student Lounge
SUCCESSFUL STUDENT LOAN REPAYMENT EVENTS
Get tips and strategies for successful student loan repayment.
Staff members can earn Professional Development credit for attending.
4/12, 12-2pm, St. Petersburg/Gibbs campus, SC 236
4/18, 12-2pm, Tarpon Springs campus, Auditorium
Events are sponsored by SPC, One Main Financial and a Student Financial Empowerment Project grant from Achieving the Dream.
More details are available at It’s My Future!
Sincerely,
Financial Assistance Services
A letter from David Miller re the VA Stand Down this past weekend
To All:
Just would like to update about all the great work all of the American Legion volunteers did at the stand down. There were several posts, Post #273 and auxiliary and Post #252 and auxiliary involved as well as our Deputy Hospital Representative, Tony Rizzo and myself, David Miller, American Legion Hospital Representative Bay Pines VAMC. I am happy to inform everyone that thanks to our Department VA & R Chairman, Alan Cohen, getting us an extra 300 phone cards for Cell Phones for Soldiers, we were able to provide about 345 veterans with these tremendous phone cards that can be used on landline, cell phones or pay phones. Also thanks to the help of several legionnaires, Randal McNabb and Tony Rizzo and myself for getting free breakfast items donated from local restaurants for the great breakfast provided. I would also like to thank SAL squadron #252 from Seminole post for cooking the great lunch for all the veterans and volunteers. Between 400/450 veterans were signed in for the stand-down but some of them didn’t need phone cards. Tony and I had plenty of time to meet and speak with a lot of these veterans as we arrived at 7:00 am and worked the event till around 12:30/1:00. I would also like to thank our Department Commander Joe Magee and Central Area Commander Sid Damsgard for supporting this great event and showing to meet and greet with the veterans and the VA staff. Each time we work a stand-down I realize how much it can change a homeless veterans life. We as Legionnaires should be proud of our commitment to helping our veterans and to God and Country. Once again my salute to all who came out and supported this event. Keep up the great work.
Yours in service for ALL veterans,
David C Miller
USMC
Disabled Combat Veteran
National American Legion Hospital Representative Bay Pines VAMC
National Veterans Affairs and Rehabilitation Council for Florida
Career Source Job Posting!
Veterans AC & Heat, INC is expanding their team. They are looking for a Lead HVAC Installer. In order to be considered for this position, the individual must have the following:
- High School Diploma/GED
- 3 years’ experience
- Valid Florida driver’s license
The job duties include:
- Use blueprints or design specifications to install or repair HVACR systems
- Connect systems to fuel and water supply lines, air ducts, and other components
- Install electrical wiring and controls and test for their proper operation
- Inspect and maintain customers’ HVACR systems
- Test individual components to determine necessary repairs
- Repair or replace worn or defective parts
- Determine HVACR systems’ energy use and make recommendations to improve their efficiency Heating and air conditioning systems control the temperature, humidity, and overall air quality in homes, businesses, and other buildings. By providing a climate-controlled environment, refrigeration systems make it possible to store and transport food, medicine, and other perishable items. Although HVACR technicians are trained to install, maintain, and repair heating, air conditioning, and refrigeration systems, many focus their work on installation, maintenance, or repair. Some technicians specialize in one or more specific aspects of HVACR, such as radiant heating systems, solar panels, testing and balancing, or commercial refrigeration. When installing or repairing air conditioning and refrigeration systems, technicians must follow government regulations regarding the conservation, recovery, and recycling of refrigerants. The regulations include those concerning the proper handling and disposal of fluids and pressurized gases. Some HVACR technicians sell service contracts to their clients, providing periodic maintenance of heating and cooling systems. The service usually includes inspecting the system, cleaning ducts, replacing filters, and checking refrigerant levels. Other workers sometimes help install or repair cooling and heating systems. For example, on a large air conditioning installation job, especially one in which workers are covered by union contracts, ductwork may be installed by sheet metal workers, electrical work by electricians, and pipework by plumbers, pipefitters, and steamfitters. Boiler systems sometimes are installed by a boilermaker. In addition, home appliance repairers usually service window air conditioners and household refrigerators. HVACR technicians use many different tools. For example, they often use screwdrivers, wrenches, pipe cutters, and other basic hand tools when installing systems. Technicians also use more sophisticated tools, such as carbon monoxide testers, voltmeters, combustion analyzers, and acetylene torches, to test or install system components.
If you know anyone that is interested in this position, please have them email their resume that has been tailored to this position.
Thank you!
Melisa Young, U.S. Coast Guard Veteran
LVER- Local Veteran Employment Representative
Career Source Pinellas
13805 58th St. North, Suite 2-140
Clearwater, Florida 33760
myoung@careersourcepinellas.com
Tel: 727-608-2421
Fax: 727-791-4350
PINELLAS COUNTY VETERANS COUNCIL HONOR GUARD
ATTENTION VETERANS !
You once stood PROUD in your uniform. Stand PROUD once again, in the uniform of the PINELLAS COUNTY VETERANS COUNCIL HONOR GUARD.
The PCVC Honor Guard’s major activity is to provide “Military Honors” for our deceased Brothers and Sisters. We are available to our veteran’s families at no charge, to honor fallen loved ones, at memorial, remembrance, and funeral services. While grim, these events offer solace and closure to the families, and are extremely dignified and respectful while honoring our fallen comrades. We render a brief homily; fold and present the Flag; fire a Three Volley Salute; and play Taps. This service is very rewarding to us, knowing that we have served a fellow veteran in his or her final moment, while providing closure for the family.
Our other major activity is “Presenting The Colors” for school graduations, civic clubs, the Tampa Bay Rays Baseball games, corporate events, and most anyone else that wants to start off their affair patriotically. We also march the Colors in local parades.
We are currently expanding our ranks, and are looking for Honorably Discharged vets, male or female, from any of our Military Services.
Time commitment is small. Most funerals require two hours, including driving and dressing time. “Presenting The Colors” usually lasts long enough for the Pledge of Allegiance and the National Anthem, plus travel/dressing time. The Operations Officer emails the schedule, and the HG members return email saying which events they are available for. We have members that work full time, part time, or are “snow-birds”. Everyone fits the schedule into their life as they can. (If married, “honey-do’s” generally have priority.) We have a monthly meeting, normally lasting one hour. There are no dues, and the PCVC pays ALL* of the initial uniform cost, and all replacement costs. JOIN US !
For information, please call or email Commander Ed Lillich, @ 727-546-2246 / elillich@AOL.com, or Operations Officer Herb Karkheck @ 727-455-1134 / herbflight@tampabay.rr.com. *there is some fine print!
Veterans Display Artistic Talents During Local Veterans Creative Arts Festival
Artistic talents were on display during the 18th annual Veterans Creative Arts Festival local competition at the C.W. Bill Young VA Medical Center last month. View the full video story here.
The competition included 51 categories in the visual arts division that ranged from oil painting to leatherwork to paint-by-number kits. In addition, there were 100 categories in the performing arts pertaining to all aspects of music, dance, drama and creative writing.
“The purpose of this event is to showcase the arts as a healing modality for our Veterans,” said Erin Todd, Music Therapist, Bay Pines VA Healthcare System. “A lot of Veterans are dealing with PTSD, depression, physical ailments, mental health ailments…it runs the gamut…but all of them have found a way for art to be a meaningful activity in their lives and some have even used it to help with their rehab and recovery,” she said.
According to Todd, Veterans enrolled at VA health care facilities across the country compete in a local creative arts competition each year. Through a national judging process, first, second and third place entries in each category are determined. Select winners will be invited to attend the National Veterans Creative Arts Festival scheduled for October 23-29 in Buffalo, New York.
“I get great relief in painting,” explained George Avery, a World War II U.S. Army Veteran and multi-year participant in the Veterans Creative Arts Festival. “When you paint, it drives everything out of your mind and you have to concentrate on a very small area…it’s relaxing,” he said.
Nationwide, VA medical facilities use the creative arts as one form of rehab to help Veterans recover and cope with physical and emotional disabilities – like first year competitor and U.S. Marine Corps Veteran Kevin Forbes.
“Music therapy, for me, is very relaxing,” Forbes said. “It helps me gather my thoughts and deal with my daily stresses. The conversation that we have…our actual therapy…is very helpful. I tell [the therapy group] all the time…it’s like I come to church because the group speaks to me.
To learn more about the National Veterans Creative Arts Festival, call 727-398-6661, extension 15884, or visit www.CreativeArtsFestival.va.gov.