NEW! Veteran Appointment Request (VAR)

General News

The Bay Pines VA Healthcare System now has a new tool for you to try called the Veteran Appointment Request (VAR). The new web-based app comes as part of several nationwide appointment scheduling improvements aimed to modernize VA’s scheduling system through the VistA Scheduling Enhancements project and new VistA Scheduling Graphical User Interface (VS GUI).
The Department of Veterans Affairs developed this web-based app to make it possible for Veterans enrolled in VA health …care to:
• Self-schedule primary care appointments for your assigned primary care provider
• View or Cancel existing clinic appointments
• Make requests for help scheduling primary care and mental health appointments at facilities where you receive care
VAR works on any compatible web browser, whether on your desktop or mobile device. To access VAR, visit the VA App Store: https://mobile.va.gov/app/veteran-appointment-request. The link also includes a user manual, quick start guide and answers to frequently asked questions to assist you with how to use the app.


If you need assistance using VAR, please contact:
• VA Mobile Solutions Help Desk:
o 1-877-470-5947, Monday – Friday, 8 a.m. to 8 p.m. ET, excluding federal holidays
Since the Veterans Appointment Request app allows access to your medical information, you will need to create a DOD and VA secure logon through the DS Logon System. For VAR access you will need a DS Logon Level 2 Premium Account. For more information on the logon process, please visit https://mobile.va.gov/dslogon. For help getting a DS Logon, please do one of the following:
• Call the VA Mobile Solutions Help Desk at 1-877-470-5947
• Call eBenefits support at 1-800-983-0937
• Visit the DS Logon “My Access Center” website at https://myaccess.dmdc.osd.mil/identitymanagement/help.do…
You can use VAR to view or cancel your primary care and mental health appointments any time of day.
We look forward to seeing you at your next visit.
Sincerely,
Your friends at the Bay Pines VA Healthcare System
Keep updated & let us know how we’re doing.

About Jeff Cavanagh

Jeff Cavanagh spent his freshman year at St. Petersburg Junior College back in the early 70s before enlisting in the United States Navy. Soon after, he attended Jacksonville University on a Navy ROTC scholarship. After college, he was commissioned and became a qualified Surface Warfare Officer spending the next 22 years honing his skills as a ship-handler and expert recruiter before retiring in 1994. Jeff expresses a deep sense of pride in St. Petersburg College due to connections that go back many years. His father, Tom Cavanagh, was a career Air Force fighter pilot and combat veteran who taught Geography and Western Civilization at St. Petersburg Junior College in the 60’s and 70’s.